Full Book Spa Booking And Gift Cards

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A Walk-Through

The Booking And Gift Card Flow, Step By Step

Every screen a guest sees, from choosing a service to the confirmation, and then the same for a gift card. It is drawn in a made-up spa, so nothing here is a real client's.

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Flow One

Booking A Service

Every step is on the spa's own site.

  1. Step 1 of 7

    Choose A Category

    The guest starts with the kinds of service the spa offers, in the spa's own words.

    Illustration: a list of four service categories, with Massage chosen.

  2. Step 2 of 7

    Choose A Service

    Then the services in that category, each one named the way the spa names it.

    Illustration: four massage services, with Relaxation Massage chosen.

  3. Step 3 of 7

    Choose A Length And Any Extras

    Lengths and prices show before any login. Extras are chosen here, by the guest, not added at the desk.

    Illustration: two lengths with sample prices, 60 minutes chosen, and two extras, one chosen.

  4. Step 4 of 7

    Pick A Day And A Time

    Open times come from the spa's own schedule, so a guest sees only what can really be booked.

    Illustration: three days and five open times, with Thursday at 11:30 chosen.

  5. Step 5 of 7

    Enter Your Details

    A name, an email and a phone number, with room for a note to the provider.

    Illustration: a short form with a made-up guest's name, email and phone.

  6. Step 6 of 7

    Review And Choose How To Pay

    One screen with everything on it: the service, the extras, the time and the total. The guest pays now or at the visit, as the spa allows.

    Illustration: a summary of the booking with a sample total, and a choice between paying now and paying at the visit.

  7. Step 7 of 7

    Booked

    The confirmation shows on the spa's own site, and the appointment is already in the spa's platform.

    Illustration: a confirmation with the service and the time.

Flow Two

Buying A Gift Card

The same made-up spa, and nothing here can be bought. What comes out of the real thing is a gift card in the spa's platform.

  1. Step 1 of 4

    Choose An Amount Or A Treatment

    A set amount, or the price of a treatment the buyer has in mind.

    Illustration: four gift amounts with $100 chosen, and one treatment offered as a gift.

  2. Step 2 of 4

    Say Who It Is For

    The recipient's name and email, a message, and the day it should arrive.

    Illustration: a form with a made-up recipient, a short message and a delivery day.

  3. Step 3 of 4

    Pay

    The buyer's own details and the payment, on the spa's own site.

    Illustration: the buyer's name and email, an empty card field and a sample total.

  4. Step 4 of 4

    Sent

    The buyer sees a confirmation, the recipient gets the card by email on the day chosen, and the card is in the spa's platform.

    Illustration: a confirmation with the amount and the delivery day.

Behind The Screens

Where The Booking Goes

Everything above happens on the spa's own website, in the spa's brand. Behind it, each booking and each gift card goes into Mindbody or Boulevard, the platform the spa already runs on.

So the front desk sees the appointment where it always has, and the guest never has to leave the spa's site to make it.

What Gets Built

Start Here

Ask For A Call

Fifteen minutes on what this would look like for your spa. Say which platform you are on.

What Happens Next

  1. You send the form.
  2. We reply by phone or by email to set a time.
  3. On the call you hear what would be built and what it would cost. Nothing starts until you say yes.

A name, and a phone number or an email address, are enough. We reply by phone or by email.